FAQ

QUESTIONS? GOOD PLACE TO START.

Custom merchandise can come with a lot of moving parts. Here are a few of the things people ask us most.

DO I NEED TO KNOW EXACTLY WHAT I WANT BEFORE I REACH OUT?

No. A rough idea, goal, audience, budget, or deadline is enough to get the conversation started. We can help narrow down products and figure out the next steps with you.

CAN YOU HELP WITH THE DESIGN?

Yes. Gerbo Promo is backed by Gerbo Designs, so we can help with artwork preparation, logo placement, merchandise design, apparel graphics, layouts, and production-ready files depending on the project.

CAN I ORDER DIRECTLY FROM THE WEBSITE?

Not through the main Gerbo Promo website. The product catalog is there to help you browse and get ideas. Once you find something you like—or if you want help finding it—our team will work with you directly on the project.

WILL I SEE A PROOF BEFORE PRODUCTION?

Yes. We review project details and provide proofs for approval before production moves forward.

DO YOU ONLY WORK WITH LARGE ORDERS?

Project needs can vary by product and production method, so minimums may vary too. Reach out with what you have in mind and we can help determine what options make sense.

DO YOU ONLY WHAT TYPES OF MERCHANDISE CAN YOU HELP WITH?WORK WITH LARGE ORDERS?

We can help with branded apparel, promotional products, employee gear, event merchandise, gifts, company stores, custom merchandise projects, and more.

STILL HAVE A QUESTION?

Tell us what you’re working on and we’ll point you in the right direction.